Quality management system implementation, risk control in a multidisciplinary medical organization

• Yuryeva Olga V.
• Shipachev Konstantin V.

Abstract

The experience of introducing the principles of quality management and a risk-based approach to management in the Vsevolozhsk clinical inter-district hospital showed high efficiency. The involvement of the entire staff of a multidis-ciplinary medical organization in the process of managing the quality and safety of medical activity allows adjusting risks that can lead to disruptions in the process of medical activity and increase customer satisfaction with medical services.

Keywords:quality management system, medical organization, medical activity, risk management, incidents, standardization, description of processes, increase of efficiency, improvement

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