Interactive medical and social online communication based service: design and development experience

• Fedonnikov Aleksandr S.

Abstract

Aim. Prove the parameters of specialized medical and social service operating at the base of online communication.

Material and methods. Medical and sociological study including 444 patients entered in hip and knee joint replacement program with use of specially designed and implemented in practice of Research Institute of Traumatology, Orthopedics and Neurosurgery of Saratov State Medical University named after V.I. Razumovsky interactive online service for supporting patients before the surgery and in rehabilitation period.

Conclusion. Interactive medical and social service at the base of online communication for orthopedic patients was designed and tested in practice. The special criteria were proved and it was provided the estimation of its demand among the patients and efficacy parameters for the interested parties were represented. It's shown that further implementation of given service in practice let make contribution to health processes management by means of improving patients' flow administration quality and informational interaction between key healthcare participants in the frames of distant rehabilitation.

Keywords:online services, digital health, joint replacement, distant rehabilitation

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