The technologies of health care management during COVID-19

• Guzel E. Ulumbekova
• Irina Yu. Khudova

Abstract

The COVID-19 pandemic has created multiple challenges for whole healthcare industry, including non-COVID-19 diseases care. For example, in USA new procedure of prioritization of surgical operations based on associated risk and urgency of care was implemented. In some hospitals in USA were introduced virtual processes of hospitalization and "hospital waiting rooms". In United Kingdom, patients with COVID-19 were managed by healthcare workers at home by "virtual wards": monitoring and treatment through phone calls and mobile applications. Regulatory documents regarding anti-epidemic measures in hospitals are listed. The role of IT-technology and distant care in healthcare during COVID-19 pandemic is described. New important challenges for management of healthcare institutions are raised by COVID-19. Positive, clear and constant communication of all healthcare managers with staff and communities in especially demanded in the era of COVID-19.

Keywords:non-COVID-19 medical care, prioritization of surgical operations, virtual healthcare, healthcare institution management

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