TCO – Innovative, Profit and Efficiency Oriented Tool for Evidence Based Laboratory
Management. Citilab’s theoretical model and subsequent month-long, full flow production validation on 2 competing technological platforms
AbstractMethodology of the Total Cost of Ownership (TCO) in managing core laboratories
enables us to perform a detailed assessment of costs (direct and hidden) and to choose a new technological solution to meet the needs of laboratories. TCO then becomes an evidence-based real life management tool for calculating and controlling costs. Experience of Citilab shows how to use this methodology and how to conduct a comprehensive assessment of costs when comparing two technological platforms and choosing one which ultimately leads to improving lab profitability.
Keywords:total cost of ownership, core laboratory, hidden production costs, laboratory process, key performance indicators