Proposals for updating indicators for evaluating the effectiveness of primary care institutions on the example of Moscow

• Sergey S. Budarin

Abstract

The article presents the results of a study on the formation of a list of estimated performance indicators of outpatient clinics for the adult population. Based on the principles of the balanced scorecard, it is proposed to adjust the current resource management Quality standard and create it based on two blocks of evaluation indicators. One is to assess the state of resources and the effectiveness of their use, and the second is to assess the results of medical activities, taking into account the actual data of the activities of a medical organization. In order to increase the objectivity of the assessment of the accessibility and quality of medical care conditions, it is proposed to supplement the second block with evaluation indicators characterizing the results of public opinion.

Keywords:evaluation indicators; standardization; medical organization; primary health care; resources; resource management Quality standard; patient orientation; point estimates

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